Shipping policy
Shipping Policy — Eagle & Platypus
All Eagle & Platypus products are made to order and custom printed after your purchase. Please allow production time before your order ships.
| Market | Standard delivery | Express delivery |
|---|---|---|
| Australia | 5–13 business days | 3–8 business days |
| New Zealand | 7–15 business days | 4–8 business days |
| United States | 5–9 business days | 3–8 business days |
| United Kingdom | 4–10 business days | 3–7 business days |
| Europe | 5–10 business days | 3–7 business days |
| Canada | 5–10 business days | 3–7 business days |
| Rest of World | 10–20 business days | — |
All delivery times include production time of 2–5 business days and are estimates only.
Free shipping: Free standard shipping on all Australian orders.
International shipping: International customers are responsible for any customs fees or import duties applicable in their country. These are rare for most markets on single item orders.
Tracking: All orders include tracking. You will receive a tracking number by email once your order has been dispatched.
Lost orders: If your order has not arrived within the estimated delivery window, contact us at sales@eagleandplatypus.com and we will investigate immediately.